Effective Date: Enero 2025
1. Introduction
Welcome to Reliable Luxury Transportation. By using our services, you agree to comply with the following terms and conditions. Please read them carefully to understand your rights and obligations when booking with us.
2. Reservations
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Booking Process: Reservations can be made via our website, by phone, or through authorized third-party applications.
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Confirmation: Once the reservation is completed, you will receive a confirmation via email or text message with all details.
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Accurate Information: It is the customer’s responsibility to provide accurate and complete information when making a booking.
3. Rates and Payments
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Pricing Structure: Our rates are based on distance, trip duration, vehicle type, and any additional requested services.
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Payment Methods: We accept credit/debit cards, bank transfers, and other electronic payment methods.
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Payment Policy: Full payment is required at the time of booking unless otherwise agreed.
4. Cancellations and Refunds
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Customer Cancellations: Cancellations must be made at least 24 hours before the scheduled pickup time to avoid charges.
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Company Cancellations: We reserve the right to cancel services due to severe weather, mechanical issues, or unforeseen circumstances. In such cases, a full refund or rescheduling will be offered.
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Refunds: Approved refunds will be processed within 7 business days.
5. Customer Conduct
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Punctuality: Customers are expected to be ready at the designated pickup location at the scheduled time. Delays may result in additional charges or cancellation without a refund.
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Acceptable Behavior: Customers must behave respectfully and comply with all applicable laws during the service. We reserve the right to terminate the service if a customer’s behavior is inappropriate or illegal.
6. Limitation of Liability
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Loss or Damage to Property: We are not responsible for lost or damaged personal belongings during the service.
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Force Majeure: We are not liable for delays or cancellations due to events beyond our control, including natural disasters, terrorism, or government restrictions.
7. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Changes will take effect once published on our website. Customers are encouraged to review these terms periodically.
8. Governing Law
These terms and conditions shall be governed and interpreted in accordance with the laws of the State of Florida, without regard to conflict of law principles.
9. Contact Information
For any inquiries or clarifications regarding these terms and conditions, please contact us at:
- Email: RLuxuryT@gmail.com
- Phone: +1 (407) 797-5492
